SMS Terms and Privacy Policy

SMS Privacy Policy

Information Collection

CP Pro, LLC collects and stores the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information

Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent

By providing your phone number to CP Pro, LLC, you agree and acknowledge that CP Pro, LLC may send account notifications, customer care, and marketing text messages to your wireless phone number for updates related to customer care, account notifications, and marketing services.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive account notifications, customer care, or marketing text messages from CP Pro, LLC, you may receive messages related to our flooring products and services.

Example Messages

Customer Care Example:
Good morning Sarah, this is CP Pro, LLC. We wanted to give you a courtesy reminder of your scheduled customer care appointment tomorrow at 9 a.m. PST. Reply STOP to opt out of SMS messaging.

Marketing Example:
Hi Jeff, this is CP Pro, LLC. We’re reaching out regarding your request for a free flooring quote. Reply STOP to opt out of SMS messaging.

Account Notification Example:
Good evening Sarah, this is CP Pro, LLC. This is an account notification that your flooring project estimate is set to expire in 30 days. Reply STOP to opt out of SMS messaging.

Standard Messaging Disclosures

• Message and Data Rates May Apply

• Message Frequency: SMS frequency will vary depending on the type of communication (up to 1,000 messages daily company-wide).

• You can opt out at any time by texting STOP.

• To opt back in, reply START.

• For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.

• For more information, please visit our Privacy Policy and Terms of Use.

📍 Address: 11265 Sunco Dr, Suite 100, Rancho Cordova, CA 95742
📞 Phone: +1 (530) 409-2221

CP Pro LLC website is owned by Cp Pro LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by CP Pro LLC, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using CP Pro LLC website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the CP Pro LLC, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via lisa@lmmedia.net.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@cpprollc.com